An Empirical Investigation of Feedback Sequencing on Emotion Regulation Processes

Conference: The IAFOR International Conference on Education in Hawaii (IICE2022)
Title: An Empirical Investigation of Feedback Sequencing on Emotion Regulation Processes
Stream: Mind, Brain & Psychology: Human Emotional & Cognitive Development & Outcomes within Educational Contexts
Presentation Type: Virtual Presentation
Authors:
Emily Dolan, Slippery Rock University, United States
David Keppel, Slippery Rock University, United States
Jessica Covert, Singapore Institute of Management, Singapore
Brittany Fleming, Slippery Rock University, United States

Abstract:

The effects of receiving feedback on course assessments have emotional implications for students (e.g., Ryan & Henderson, 2018) that extend to motivation and behavior (Boud & Falchilvov, 2007). Receiving negative feedback, then, may have harmful effects on students’ emotions, motivation, and performance. Thus, it is important to understand how students’ negative emotions may be regulated when receiving negative feedback. A way in which students’ negative emotions may be regulated is through employing the “feedback sandwich” (Dohrenwent, 2002). The method focuses on variability in feedback ordering, and specifically holds that “sandwiching” constructive feedback in between two positive statements is the most effective way to deliver negative feedback to students. While widely discussed in the popular press, there exists little empirical research on the effectiveness of method, and to date, only one study has examined the effects of the feedback sandwich on emotion regulation. While this study failed to find an effect of the feedback sandwich, the study lacked sufficient power to detect an effect, which may explain the findings (authors’ names redacted for blind review). This study will present an empirical test of the effects of feedback sequencing on emotion regulation with a larger sample size (N = 288). Data have been collected and the authors are currently in the process of cleaning and analyzing the data. Results will be discussed in light of their implications for feedback sequencing and the effects that sequencing and emotion may have on motivation and performance.



Virtual Presentation


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