English-as-a-Foreign-Language Majors’ Satisfaction and Performance in Virtual Environments During the Pandemic

Conference: The European Conference on Language Learning (ECLL2022)
Title: English-as-a-Foreign-Language Majors’ Satisfaction and Performance in Virtual Environments During the Pandemic
Stream: Learning Environments
Presentation Type: Live-Stream Presentation
Authors:
Valentina Canese, Universidad Nacional de Asunción, Paraguay

Abstract:

Beginning in 2020 education underwent major changes with the advent of COVID-19. Educational institutions were forced to make adaptations with the resources they had available so as to continue with the educational process. In Paraguay, the national regulating agency for higher education adopted measures to continue classes through emergency remote education which continued through 2021. This presentation will focus on the perceptions of third and fourth year students at the English Department in a public university in Paraguay who underwent the transition from in-person learning to emergency remote education for the last two years of their education. The study focuses on student satisfaction with the format and with their perceived performance in this educational modality. Data was collected through a combination of interviews, questionnaires and class records. The results show that all students experienced some kind of difficulty in the ICT-mediated teaching-learning process. Among the most prominent difficulties were lack of comprehension of tasks, lack of sufficient time to complete the tasks and internet connection problems. Satisfaction about the use of ICT for the continuity of classes increased as students and university instructors became more accustomed to the virtual modality. Students’ perceived performance did not experience major differences from previous years as other factors than merely the way instruction was conducted came into play. Despite the various obstacles that arose during these difficult years, students adapted to the use of ICT and were able to complete their coursework through remote virtual education.



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